Summary

Built for both drivers and automotive businesses, this app redefines how car servicing is booked, managed, and experienced.

When

In progress

Who

Jonathan Chia

Project Overview
This custom-built application integrates customer-facing features with a powerful backend for workshop operators. The app streamlines bookings, digital payments, inventory management, and marketing—all in one mobile-first platform.

Competitive Edge
This platform is the first fully integrated workshop app in Singapore, with the potential to scale across Southeast Asia. It blends concierge service with marketplace listing—positioning itself as a complete ecosystem for automotive services.
• Targets over 2,000 workshops and 1,000 dealerships in Singapore.
• Designed with scalability in mind for regional and global expansion.
• Empowers SMEs in the auto industry with digital transformation tools.
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Results & Vision
Currently in early-stage deployment, the app has received positive feedback from workshops and early users for its ease of use, efficiency, and flexibility. With ongoing development and strategic partnerships, AIO UE aims to scale the app regionally and drive innovation in the automotive service sector.

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Core Features

User Side (for Driver & Customers)
The app enhances the customer experience with intuitive tools and value-added services:

Service Booking & Pick-Up Concierge
Schedule maintenance, repairs, or accident claims with the option for door-to-door vehicle pick-up and drop-off.
Verified Workshop Marketplace
‍Browse a network of verified workshops, compare prices, ratings, and service offerings in one place.
Loyalty & Referral Program
‍Earn points for every service or successful referral, redeemable for exclusive discounts and perks.
Maintenance Tracker
Stay informed with service history, mileage tracking, and automated maintenance notifications & reminders.
Seamless Payments & Financing Options
Make payments via PayNow, credit/debit cards, or choose installment plans for major repairs.
In-App Store
Purchase car accessories, oils, and essential products through a built-in ecommerce module.
Emergency Assistance
Request roadside help for towing or breakdowns anytime, anywhere.
Live Chat Support
Communicate in real time with workshop advisors and service technicians.

Core Features

For Workshop Operators
The backend dashboard equips workshops with digital business tools to run efficiently and grow revenue:

Appointment & Queue Management
Streamline daily operations with scheduling, status tracking, and workload balancing.
Inventory Management
Monitor parts usage, receive restock alerts, and track supplier deliveries.
Digital Invoicing & Instant Payments
Generate quotes, issue invoices, and process payments in-app.
Business Analytics Dashboard
Access real-time sales performance, customer retention rates, and service metrics.
Marketing Tools & Promotions
Launch targeted deals, promotions, and service packages to loyal customers.
Insurance Claims Integration
Accelerate accident claims processing with insurer APIs and document uploads.

Business Model: Monetization Strategy

To ensure sustainable growth, the app uses a multi-channel revenue model:
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Subscription Plans (for Workshops):
‍Monthly subscription for access to business tools and marketplace listing.
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‍Transaction Commissions:
On each completed booking, payment, and sales.
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‍In-App Advertising:
‍Sponsored listings and branded campaigns by insurers, part manufacturers, and car brands.

‍Data Insights:
‍Aggregated insights offered to insurers, OEMs, and dealership networks.